Useful information
Arrival time: 3pm
Departure time: 12pm midday
Concierge service: Yes
Luggage: Yes
Room service: breakfast only
Cards accepted: Visa, Eurocard/Mastercard, Amex
Holiday vouchers: Yes
Parking: No, public car park near the hotel
Pets policy: 25€/night/animal
Children: high chairs, child’s bed, baby food warming
Tourist tax: 2.45€/night/ person
Amendments and cancellation terms
Changes or cancellations to bookings may be made up to 2pm (local time), 48 hrs before the date of arrival, by e-mail or fax only.
If the booking has been made on our website www.hotel-rohan.com, any change or modification must be made in the same way, by clicking on “amend or cancel a reservation”.
After this 48-hr period, the total amount of the first night’s stay will be billed and collected as the cancellation charge, no refund is possible.
Pre-paid bookings cannot be amended and/or cancelled. Advance payments made as deposits will not be refunded. This is noted in the conditions of sale for the room rate.
In the event of a no-show (booking not cancelled – guest does not arrive) for a booking guaranteed by bank card, the hotel will charge the customer, as compensation, for the total amount of the first night, taken from the bank card provided to guarantee the booking.
If the stay is curtailed, the whole of the agreed price will be charged. For a booking with prepayment, no refund will be allowed in this case.
